My adventure in progress.. grab a front row seat !
Career Journey
My experience spans major IT organisations and freelance engagements with leading blue-chip companies, delivering digital and business transformation through innovative, revenue-driving and cost-optimising projects
2021 - 24
2018 - 19
2019 - present
2019 - present
2018
2017-18
2019
2017-18
2016 - 17
2016
2015 - 16
2013 - 14
2012 - 13
2011 - 12
2010 - 11
2008 - 10
2001 - 06
2007 - 08
2005 - 06
2000 - 01
IT House
Client / Partner
Financial Conduct Authority, London - UK
As the Platform Lead
I kickstarted and built a high-performing Platform DevOps team from the ground up to support Magento Operations, paving the way for its strategic migration to Adobe Commerce.
Stepping into the role of Platform Lead, I quickly immersed myself in understanding the challenges of the existing platform, from stability gaps to performance bottlenecks. With a strong focus on collaboration, I guided the Architecture and Development teams to introduce continuous improvements across code, data, and content. This not only enhanced platform reliability and resilience but also ensured a smoother user experience and readiness for the upcoming migration.
As the Program Manager for Adobe Commerce Migration
I Led technology operations for the Adobe Commerce Platform across EMEA and APAC, becoming the trusted partner for delivering new features and innovation. Energised and guided Build, QA, and Ops teams to ensure systems were not just functional, but secure, resilient, and high-performing.
Spearheaded a 80+ consultant team to migrate an on-premises platform to Adobe Commerce Cloud, unlocking scalability and consistency across 30+ global markets.
Elevated platform security and performance, boosting resilience while expanding global market reach.
Acted as the key bridge between business and technology, ensuring seamless adoption and value realisation from Adobe Commerce Cloud.
Impact: Successfully launched 30+ markets within 18 months, cutting infrastructure and resource costs by 30% while achieving 99.9% uptime.
Technology Stack: Adobe Commerce Cloud, AWS, Adobe Target,
Jan 2021 to Nov 2024
Dyson Technologies, Malmsbury - UK
Apr 2019 to Dec 2019
As the Project Manager
Digital Regulatory Reporting (DRR): Supported the FCA and Bank of England initiative exploring how technology could simplify regulatory reporting for firms and improve information quality. Reporting to a Steering Committee comprising the FCA, BoE, and major UK banks, I facilitated collaboration across teams to enhance compliance processes. Guided the integration of digital tools and algorithms to translate regulatory rules from natural English into machine-readable language.
Document Management System (DMS): Directed the rollout of a new DMS using Office365 and SharePoint, replacing the legacy OpenText repository. Partnered with senior leadership to define the programme roadmap, assess vendors, and subsequently led a multi-disciplinary team to deliver the new system successfully.
Palmleaf Tableware, Woking - UK
Sep 2019 to Date
As the Founder
Founded Palmleaf Tableware, a family-run business in Woking, UK, with a mission to provide eco-friendly and affordable alternatives to single-use plastic. Inspired by the growing plastic crisis, I transformed a simple idea into a sustainable brand that supports greener choices for parties and events.
Key achievements include:
Identified market need in 2018 and developed a viable eco-product line.
Aligned business with EU’s 2021 ban on single-use plastic tableware.
Built a brand that champions sustainability and resonates with environmentally conscious consumers.
Launching a Wix and later Shopify e-Store with integrations to eBay and Amazon Marketplaces.
Technology Stack: Shopify, Adobe Creative Cloud, Canva, Wix, Marketplace such as Amazon and eBay
I Create Art, Woking - UK
Jan 2020 to Date
Founder and Owner
Established and scaled I Create Art, a brand dedicated to providing high-quality art and craft products to the European market. Originating as a hobby project during the Covid lockdown, I grew the business into a recognised brand by curating a premium catalogue of products that inspire creativity for both beginners and seasoned artists.
Defined brand vision and strategy, positioning I Create Art as a trusted companion for artistic expression.
Launched and expanded product lines, including premium paint pads and curated craft materials, tailored to customer needs.
Built supplier relationships, ensuring quality and consistency across the product range.
Developed a customer-focused approach that celebrates creativity, helping the brand establish a loyal community across Europe.
UBS, London - UK
Feb 2019 to Mar 2019
About the Role
As the Agile Coach at UBS, I engaged with the Dev Cloud team, leveraging cutting-edge tooling including GitLab, Azure DevOps, and Jenkins to support CI/CD practices. My focus was on assessing Agile delivery processes, specifically scrutinising the application of Scrum and Kanban, and evaluating how effectively JIRA was being utilised for workflow management and reporting.
Within a month, I delivered a set of actionable recommendations that streamlined sprint planning, improved backlog prioritisation, and enhanced visibility through optimised JIRA dashboards. These changes not only enabled clearer delivery metrics but also provided the foundation for more predictable velocity and faster feedback loops across the development pipeline.
About the Company
UBS is a global financial services firm, headquartered in Switzerland, that provides wealth management, investment banking, asset management and other financial services to private, corporate, and institutional clients worldwide.
About the Company
Dyson is a global technology company renowned for its innovative household appliances, including vacuum cleaners, air purifiers, and hair care products. Operating in over 80 countries, Dyson leverages advanced eCommerce platforms such as Adobe Commerce and SAP Hybris to deliver seamless digital experiences. Its robust online presence supports direct-to-consumer sales, showcasing Dyson’s commitment to innovation, customer engagement, and global growth.
Aqualeo Digecom
About the Company
FCA regulates the conduct of around 42,000 businesses in the UK to ensure that financial markets work well.
Aqualeo Digecom delivers end-to-end IT consultancy, software development, and digital marketing solutions. We specialise in digital transformation, eCommerce platforms, and technology-driven business growth.
Netcompany UK
Netcompany is a Danish IT consultancy delivering business-critical digital solutions across public and private sectors in Europe. Founded in 2000, it provides end-to-end services from development to operations, with strong expertise in change management, infrastructure modernization and enabling scalable, citizen- and data-centric platforms.
Ministry of Defence - Via Capita
As the Portfolio Delivery Manager
I directed the full lifecycle delivery of a new digital platform designed to connect talent with opportunities, addressing a significant gap in the talent marketplace. Worked closely with the Client Product Manager and start-up CTO while managing co-founders’ expectations around development progress and milestones.
In parallel, I led and supported an offshore development team in Vietnam, driving business analysis, roadmap definition, and user story creation. I provided technical guidance, ensured continuous alignment with business goals, and kept the team motivated throughout the development lifecycle.
Key contributions:
Defined project roadmap and feature priorities with stakeholders.
Translated business needs into actionable user stories.
Guided offshore team delivery, ensuring quality and timely outcomes.
Oct' 2017 - Aug' 2018
Optunli, Reading - UK
About the Company
Optunli was a talent visibility platform designed to bridge the gap between people and opportunity. By connecting individuals directly with employers, it enables more effective conversations around skills and roles. Built to adapt to changing circumstances and priorities, Optunli helps people realise their potential while giving organisations efficient access to the talent they need.
Apr' 2018 - Dec' 2018
About the Organiation
The Ministry of Defence (MOD) is a central government department with a mission to protect our country and provide the ultimate guarantee of its security and independence, as well as helping to protect its values and interests abroad.
As the Agile Project Manager
Implemented a governance framework, Target Operating Model (ToM) whilst delivering Hypercare and QA improvements for Defence Recruitment System.
Managed Agile Teams, and liaised with stakeholders from Army, Navy and Airforce. Ensured strict compliance and "right-first-time" delivery by focussing on continuous process and performance improvement.
Sedex, London - UK
About the Company
Sedex is a global technology company that specialises in data, insights and professional services to empower supply chain sustainability. We offer an unmatched blend of scalable and site-specific capabilities for efficient, in-depth analysis on social and environmental practices globally.
Oct' 2017 to Aug' 2018
As the Agile Project Manager
Drove continuous enhancements to client business operations, ensuring solutions not only met but exceeded customer expectations. Strengthened collaboration between offshore teams and onshore clients, building trust and alignment. Successfully negotiated high-value contracts that unlocked new growth opportunities for the company.
Deloitte UK
Deloitte UK is a leading professional services firm that provides audit, consulting, financial advisory, risk management, and tax services. With a purpose to "make an impact that matters," they serve clients by addressing complex business challenges and delivering real, measurable results. The firm has a long history, founded in 1845, and is part of a global network with a focus on integrity, diversity, and social responsibility.
Great Ormond Street Hospital Children's Charity
As the Sr Consultant
I represented Nissan whilst working with the suppliers delivering the web configurator and order management system built with AEM.
Responsible for tracking the delivery of features to test and production systems. Served as the quality lead to draft Supplier KPIs related to quality and velocity of delivery.
Monitored the inflow of defects during test phase for Nissan-Americas launch, prioritised the defects to optimise system functionality for senior users.
Jan' 2017 - Aug' 2017
Nissan Motors Inc
About the Company
Nissan Motor Corporation is a Japanese multinational automobile manufacturer headquartered in Yokohama, Japan. It sells vehicles under the Nissan, Infiniti, and Nismo brands, focusing on innovation to enrich people's lives.
Aug' 2016 - Dec' 2017
About the Organiation
Great Ormond Street Hospital Children's Charity (GOSHCC) funds life-changing research, state-of-the-art medical equipment, and support services to help seriously ill children. Their mission is to provide the best chance for a full and healthy childhood by going above and beyond what the NHS can provide.
As the Agile Project Manager
I played a key role in a major digital transformation project to replace their outdated RazorBlade CRM system with Salesforce. I was responsible for leading the re-discovery phase of this strategic program, collaborating with a joint team of consultants from both GOSHCC and Deloitte Digital.
My work involved a deep dive into the legacy system, where I worked closely with subject matter experts to identify critical gaps and outstanding requirements. This rigorous analysis laid the groundwork for the successful implementation, culminating in the creation of over 500 user stories organized into 20 epics.
Directed the re-discovery phase of the program, leading a joint team from Deloitte Digital and GOSHCC.
Facilitated and led workshops to capture requirements, resulting in 500 user stories across 20 epics.
Oversaw a multidisciplinary team of Salesforce developers and consultants to successfully deliver a pilot epic focused on Event Management.
NTT DATA GLOBAL
NTT DATA - a part of NTT Group - is a trusted global innovator of IT and business services headquartered in Tokyo. We help clients transform through consulting, industry solutions, business process services, IT modernization and managed services.
giffgaff MVNO (Telefonica O2)
As the Agile Project Manager
Advised and implemented strategic programme roll-out plans using Agile Scrum methodology, aimed at enabling JLR to effectively prioritise features and accelerate time-to-market.
Successfully identified and managed stakeholder expectations across India, Japan, and Singapore to align with a unified vision and shared objectives.
Key Projects:
1. Directed the end-to-end development and delivery of the Salesforce CRM programme for NTT DATA and JLR, ensuring completion within scope, timeline, and budget
2. Delivered a successful pilot for opportunity management across 28 centres in India within five months, demonstrating measurable impact and readiness for scale
Aug' 2015 - May' 2016
Jaguar Land Rover
About the Client
Jaguar Land Rover (JLR), a British luxury automaker under Tata Motors, designs and manufactures iconic Jaguar and Land Rover vehicles globally. Anchored in sustainability with its “Reimagine” strategy, JLR is accelerating electrification, aiming for full electric Jaguar models by 2025 and pure electric nameplates across all lines by 2030.
Jan' 2013 - Nov' 2014
About the Client
Giffgaff, founded in 2009 and powered by the O2 network, is a community-driven Mobile Virtual Network Operator known for its flexibility and fair value. It offers pay-as-you-go and SIM-only plans without long-term contracts, encourages member participation in service support, and promotes sustainability via refurbished devices and its B-Corp status.
As the Project Manager
Managed multiple high-impact projects at giffgaff, a community-driven mobile operator under Telefonica. Delivered 4G launch, implemented fair usage policy via data analytics, introduced the first Android app, and led regulatory and pricing change initiatives. Collaborated with internal teams, vendors, and end-users, ensuring timely, customer-focused delivery.
